Are you frustrated because your Microsoft Store is not working? You’re not alone. Many users have reported issues with the Microsoft Store, and it’s understandable to feel irritated when you can’t access the apps and games you need. In this article, we’ll explore the common reasons why your Microsoft Store might not be working and provide you with solutions to get it up and running again.
Common Issues With Microsoft Store
Before we dive into the solutions, let’s take a look at some common issues users face with the Microsoft Store:
Unable To Launch Or Open Microsoft Store
If you’re unable to launch or open the Microsoft Store, it might be due to corruption in the store’s cache or a conflict with another app. You might see an error message saying “Microsoft Store is not available” or “Microsoft Store has stopped working.”
Slow Or Unresponsive Microsoft Store
A slow or unresponsive Microsoft Store can be frustrating, especially when you’re trying to download or update an app. This issue might be caused by a high volume of pending downloads, corrupted system files, or outdated Windows updates.
Error Codes And Messages
Error codes and messages can be confusing, but they often provide clues about the problem. Some common error codes and messages include:
- 0x80072EFD: This error code usually indicates a problem with the Windows Store cache or a corrupted system file.
- “Something went wrong” or “Try that again later”: These error messages often suggest a temporary issue with the Microsoft Store servers or a problem with your internet connection.
Solutions To Fix Microsoft Store Issues
Now that we’ve discussed some common issues, let’s explore the solutions to fix your Microsoft Store:
Restart Your Computer And Check For Windows Updates
Sometimes, a simple restart can resolve the issue. Make sure your Windows is up to date by checking for updates in Settings > Update & Security > Windows Update. Installing the latest updates can fix corrupted system files and resolve issues with the Microsoft Store.
Reset Microsoft Store Cache
Corrupted cache files can cause issues with the Microsoft Store. To reset the cache, follow these steps:
- Press the Windows key + R to open the Run dialog box.
- Type wsreset.exe and press Enter.
- This will reset the Microsoft Store cache and open the store.
Run The Windows Store Troubleshooter
Windows has a built-in troubleshooter that can help resolve issues with the Microsoft Store. To run the troubleshooter:
- Go to Settings > Update & Security > Troubleshoot.
- Click on “Additional troubleshooters.”
- Scroll down and click on “Windows Store apps.”
- Click “Run the troubleshooter” to start the process.
Re-register Microsoft Store
Re-registering the Microsoft Store can sometimes resolve issues. To do this:
- Press the Windows key + S to open the Search bar.
- Type PowerShell in the Search bar and open it as an administrator.
- Type the following command and press Enter: Get-AppXPackage -AllUsers |Where-Object {$.InstallLocation -like “SystemApps“} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($.InstallLocation)}
Disable And Re-enable Microsoft Store
Disabling and re-enabling the Microsoft Store can also resolve issues. To do this:
- Press the Windows key + X and select Device Manager.
- Expand the “Universal Serial Bus Controllers” section.
- Right-click on “Microsoft Store” and select “Disable device.”
- Wait for 10 seconds and then enable it again.
Check For Conflicting Apps
Sometimes, other apps might be conflicting with the Microsoft Store. Try closing or uninstalling recently installed apps to see if they’re causing the issue.
Check Your Internet Connection
A stable internet connection is essential for the Microsoft Store to function properly. Ensure your internet connection is working correctly, and try restarting your router if necessary.
System File Checker (SFC) Scan
Corrupted system files can cause issues with the Microsoft Store. To run an SFC scan:
- Press the Windows key + X and select Command Prompt (Admin).
- Type sfc /scannow and press Enter.
Reset Windows 10 To Its Default Settings
If none of the above solutions work, you can try resetting Windows 10 to its default settings. This will remove all installed apps, including the Microsoft Store, and reset Windows to its original state.
| Solution | Description |
|---|---|
| Restart Your Computer and Check for Windows Updates | Resolve corrupted system files and Windows Store issues |
| Reset Microsoft Store Cache | Clear corrupted cache files causing Microsoft Store issues |
In conclusion, a non-functional Microsoft Store can be frustrating, but there are many solutions to resolve the issue. By trying out these solutions, you should be able to get your Microsoft Store up and running again. Remember to always keep your Windows updated and clear your cache regularly to prevent issues with the Microsoft Store.
What Are The Common Issues That Can Cause The Microsoft Store To Malfunction?
The Microsoft Store can malfunction due to a variety of reasons, including but not limited to, corrupted system files, outdated Windows 10 operating system, incorrect region settings, and issues with the Windows Store cache. Additionally, conflicts with other installed applications, misconfigured system settings, and malware infections can also cause problems with the Microsoft Store.
It’s also possible that the issue lies with the Microsoft Store app itself, rather than the operating system. In such cases, reinstalling the app or resetting it to its default settings can often resolve the problem. To troubleshoot the issue, it’s essential to identify the root cause of the problem and take the necessary steps to address it.
How Do I Reset The Microsoft Store To Its Default Settings?
To reset the Microsoft Store to its default settings, you can use the Windows Store Reset tool. This tool is a built-in feature in Windows 10 that allows you to reset the Windows Store app to its default state, without affecting other installed applications or system settings. To access the tool, press the Windows key + X and select Command Prompt (Admin), then type the command “wsreset” and press Enter.
Once you’ve reset the Microsoft Store, try launching the app again to see if the issue has been resolved. If the problem persists, you may need to try other troubleshooting steps, such as reinstalling the app or checking for Windows updates. It’s also a good idea to ensure that your system is free from malware and other security threats that could be affecting the Microsoft Store’s performance.
Can I Reinstall The Microsoft Store If It’s Not Working?
Yes, you can reinstall the Microsoft Store if it’s not working properly. To do this, you’ll need to use the PowerShell command “Get-AppX -AllUsers |Where-Object {$.InstallLocation -like “SystemAppsMicrosoft.WindowsStore*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($.InstallLocation)}” to uninstall the app, and then reinstall it from the Windows 10 installation media.
Keep in mind that reinstalling the Microsoft Store will remove all installed apps and settings, so you’ll need to reinstall any apps you want to keep after the process is complete. Additionally, make sure you’re using the correct version of the app that’s compatible with your system architecture (32-bit or 64-bit). If you’re not comfortable using PowerShell commands, you can also try using third-party tools to reinstall the Microsoft Store.
How Do I Check For Windows Updates To Fix Microsoft Store Issues?
To check for Windows updates, go to Settings > Update & Security > Windows Update, and click on the “Check for updates” button. If any updates are available, Windows will download and install them automatically. Make sure you’re connected to the internet and have sufficient disk space to complete the update process.
It’s essential to keep your Windows 10 operating system up-to-date, as Microsoft regularly releases updates to fix known issues and improve system performance. These updates often include patches for common problems with the Microsoft Store, so it’s worth checking for updates as a first step in troubleshooting the issue.
What Are Some Common Microsoft Store Error Codes And Their Solutions?
Some common Microsoft Store error codes include 0x80072EFD, 0x8024500C, and 0x80004005. These error codes can occur due to a variety of reasons, including corrupted system files, issues with the Windows Store cache, and problems with your internet connection.
To resolve these error codes, try troubleshooting steps such as resetting the Microsoft Store, clearing the Windows Store cache, and checking for Windows updates. You can also try running the Windows Store troubleshooter or seeking assistance from Microsoft support. Additionally, you can try searching online for specific solutions related to the error code you’re experiencing.
Can I Use The Windows Store Troubleshooter To Fix Microsoft Store Issues?
Yes, you can use the Windows Store troubleshooter to fix Microsoft Store issues. The troubleshooter is a built-in tool in Windows 10 that can help identify and fix common problems with the Windows Store app. To access the troubleshooter, go to Settings > Update & Security > Troubleshoot, and select “Windows Store Apps” from the list of available troubleshooters.
The troubleshooter will run a series of tests to identify the problem and provide recommended solutions. Follow the on-screen instructions to complete the troubleshooting process. Keep in mind that the troubleshooter may not be able to fix all issues, so you may need to try other troubleshooting steps if the problem persists.
How Do I Contact Microsoft Support For Assistance With Microsoft Store Issues?
To contact Microsoft support for assistance with Microsoft Store issues, go to the Microsoft Support website and sign in with your Microsoft account. You can then select the type of issue you’re experiencing and follow the on-screen instructions to request support.
You can choose to contact Microsoft support via phone, email, or online chat, depending on your preference. Make sure you have all relevant details about the issue, including any error codes or error messages you’ve encountered, to help the support team assist you more effectively. Additionally, you can also seek assistance from Microsoft’s online community forums, where you can post your question and receive responses from other users who may have experienced similar issues.