As an Apple device owner, you’re likely familiar with the company’s AppleCare and AppleCare+ programs. Both offer extended warranty and support options for your Apple devices, but they differ in terms of coverage, pricing, and benefits. In this article, we’ll delve into the details of each program, exploring their similarities and differences, to help you decide which one is right for you.
What Is AppleCare?
AppleCare is a standard warranty program that comes with every Apple device purchase. It provides complimentary support and repair coverage for a limited time, usually one year from the date of purchase. During this period, you can contact Apple support for assistance with any issues related to your device, and if it’s defective or damaged, you can get it repaired or replaced free of charge.
AppleCare covers repairs and replacements due to manufacturing defects, but it doesn’t cover accidental damage or wear and tear. If you need to repair or replace your device due to accidental damage, you’ll need to pay for the repair or replacement out of pocket.
What’s Covered Under AppleCare?
Here are some examples of what’s covered under AppleCare:
- Manufacturing defects
- Defective or faulty parts
- Software issues
- Hardware failures
What’s Not Covered Under AppleCare?
Here are some examples of what’s not covered under AppleCare:
- Accidental damage (e.g., drops, spills, cracks)
- Wear and tear (e.g., scratches, fading)
- Cosmetic damage (e.g., dents, scratches)
- Damage caused by misuse or neglect
What Is AppleCare+?
AppleCare+ is an extended warranty program that offers additional coverage and benefits beyond the standard AppleCare program. It provides up to two years of coverage, including accidental damage coverage, and 24/7 priority support.
With AppleCare+, you can get your device repaired or replaced if it’s damaged accidentally, and you’ll also get access to priority support, which means you’ll get help faster than standard AppleCare customers.
What’s Covered Under AppleCare+?
Here are some examples of what’s covered under AppleCare+:
- Manufacturing defects
- Accidental damage (e.g., drops, spills, cracks)
- Up to two incidents of accidental damage per year
- 24/7 priority support
- Software issues
- Hardware failures
What’s Not Covered Under AppleCare+?
Here are some examples of what’s not covered under AppleCare+:
- Cosmetic damage (e.g., dents, scratches)
- Damage caused by misuse or neglect
- Pre-existing conditions (e.g., damage that occurred before purchasing AppleCare+)
Key Differences Between AppleCare And AppleCare+
Here are the key differences between AppleCare and AppleCare+:
- Accidental damage coverage: AppleCare+ covers accidental damage, while AppleCare does not.
- Priority support: AppleCare+ offers 24/7 priority support, while AppleCare offers standard support.
- Coverage period: AppleCare+ offers up to two years of coverage, while AppleCare offers one year of coverage.
- Price: AppleCare+ is more expensive than AppleCare.
Which One Is Right For You?
Ultimately, the decision between AppleCare and AppleCare+ depends on your needs and preferences. If you’re careful with your device and don’t anticipate any accidental damage, AppleCare may be sufficient. However, if you’re prone to accidents or want the peace of mind that comes with extended warranty coverage, AppleCare+ may be the better choice.
Consider the following factors when making your decision:
- Your device’s value: If you have a high-end device, AppleCare+ may be a worthwhile investment to protect your investment.
- Your usage habits: If you use your device frequently or in harsh environments, AppleCare+ may be a good choice to protect against accidental damage.
- Your budget: AppleCare+ is more expensive than AppleCare, so consider whether the additional cost is worth the benefits.
In conclusion, AppleCare and AppleCare+ offer different levels of coverage and benefits for your Apple devices. By understanding the differences between these programs, you can make an informed decision about which one is right for you.
What Is AppleCare And How Does It Work?
AppleCare is Apple’s standard warranty program that comes with every Apple device. It provides repair or replacement coverage for a device and its battery, as well as coverage for up to two incidents of accidental damage, each subject to a service fee. AppleCare also includes 24/7 technical support for 90 days from the date of purchase.
AppleCare is automatically included with the purchase of an Apple device, and it’s free for the first year. After the first year, you can purchase an AppleCare+ plan to extend your coverage for up to two additional years. AppleCare+ provides additional benefits, including 24/7 technical support and accidental damage coverage.
What Is AppleCare+ And How Does It Differ From AppleCare?
AppleCare+ is an extended warranty program offered by Apple that provides additional benefits beyond the standard AppleCare warranty. AppleCare+ includes 24/7 technical support, accidental damage coverage, and repair or replacement coverage for a device and its battery. The main difference between AppleCare and AppleCare+ is that AppleCare+ provides additional accidental damage coverage and 24/7 technical support for up to two years.
AppleCare+ also includes coverage for up to two incidents of accidental damage, each subject to a service fee. This means that if you accidentally damage your device, you can get it repaired or replaced for a lower cost than if you didn’t have AppleCare+. Additionally, AppleCare+ provides 24/7 technical support, which can be helpful if you have any questions or issues with your device.
How Much Does AppleCare+ Cost And Is It Worth It?
The cost of AppleCare+ varies depending on the device you purchase. For example, AppleCare+ for an iPhone costs $149, while AppleCare+ for a MacBook costs $249. Whether or not AppleCare+ is worth it depends on your individual needs and circumstances. If you’re prone to accidents or want the peace of mind that comes with knowing you’re covered in case something goes wrong, AppleCare+ may be a good investment.
On the other hand, if you’re careful with your devices and don’t think you’ll need the additional coverage, you may not need AppleCare+. It’s also worth noting that AppleCare+ can be purchased at any time within 60 days of buying a new device, so you don’t have to decide right away.
Can I Purchase AppleCare+ At Any Time Or Is There A Deadline?
You can purchase AppleCare+ at any time within 60 days of buying a new device. This means that you don’t have to decide whether or not to purchase AppleCare+ immediately when you buy your device. You can take some time to think about it and decide later.
It’s worth noting that you’ll need to have your device inspected by an Apple representative or authorized service provider to ensure it’s in good condition before purchasing AppleCare+. This is to prevent people from purchasing AppleCare+ for devices that are already damaged.
What Is Covered Under AppleCare And AppleCare+?
Both AppleCare and AppleCare+ provide repair or replacement coverage for a device and its battery. They also include coverage for up to two incidents of accidental damage, each subject to a service fee. AppleCare+ also includes 24/7 technical support, which can be helpful if you have any questions or issues with your device.
In terms of specific coverage, AppleCare and AppleCare+ cover a wide range of issues, including defects in materials and workmanship, battery depletion, and accidental damage. However, they do not cover damage caused by normal wear and tear, cosmetic damage, or damage caused by unauthorized modifications or repairs.
How Do I Make A Claim Under AppleCare Or AppleCare+?
To make a claim under AppleCare or AppleCare+, you’ll need to contact Apple support or visit an Apple Store or authorized service provider. You’ll need to provide proof of purchase and a detailed description of the issue you’re experiencing. If your claim is approved, you’ll be able to get your device repaired or replaced.
It’s worth noting that you may need to pay a service fee for certain types of repairs, such as accidental damage. However, this fee is typically lower than the cost of repairing or replacing the device on your own.
Can I Cancel AppleCare+ And Get A Refund?
Yes, you can cancel AppleCare+ and get a refund, but there are some restrictions. If you cancel within 30 days of purchasing AppleCare+, you can get a full refund. If you cancel after 30 days, you’ll get a pro-rated refund based on the amount of time remaining on your AppleCare+ plan.
It’s worth noting that if you’ve already made a claim under AppleCare+, you may not be eligible for a full refund. Additionally, if you cancel AppleCare+, you’ll no longer be covered in case something goes wrong with your device.