If you’re an MTN subscriber and you’ve been wondering how to make international calls using your phone, you’ve come to the right place. In this step-by-step guide, we will walk you through the process of activating MTN international calls, allowing you to easily connect with your friends, family, or business contacts across the globe.
Making international calls can be a daunting task for many people, especially if they are not familiar with the process. However, with the help of this guide, you can effortlessly activate international calling on your MTN line and enjoy seamless communication with people abroad. Whether you need to make an important business call or simply want to connect with loved ones living in different countries, this guide will provide you with all the information you need to get started. So let’s dive in and discover how you can activate MTN international calls in just a few simple steps.
Understanding MTN International Calling: The Basics
MTN International Calling allows customers to make calls to other countries at affordable rates, expanding communication options beyond national borders. In this subheading, we will explore the basics of MTN International Calling, giving readers an overview of the service and its benefits.
The article will discuss the advantages of MTN International Calling, such as staying connected with loved ones abroad, conducting business meetings across borders, and accessing international customer service helplines. It will also explain how MTN International Calling works, detailing the technology behind it and the networks that support the service.
Furthermore, the subheading will touch upon the various features and options available with MTN International Calling, such as call rates, packages, and add-ons. It will emphasize the importance of understanding these options to efficiently manage costs and choose the most suitable package for individual needs.
By providing these foundational details, readers will gain a comprehensive understanding of MTN International Calling, empowering them to make informed decisions and maximize their communication capabilities on a global scale.
Step 2: Provisioning Your MTN SIM Card For International Calls
When it comes to making international calls with your MTN SIM card, the first step is to ensure that your SIM card is properly provisioned. This means that your SIM card is enabled to make international calls and is not restricted to local calls only.
To check the provision status of your MTN SIM card, you can follow these simple steps. First, make sure your phone is connected to the MTN network. Then, dial *123#. This will open the MTN service menu on your phone. From here, navigate to the “Provisioning” or “International Calls” section. Here, you will be able to see if your SIM card is provisioned for international calls or not.
If your SIM card is not provisioned, you will need to contact MTN customer service and provide them with your SIM card details. They will guide you through the process of provisioning your SIM card for international calling. This may involve verifying your identity and providing necessary documents.
Once your SIM card is provisioned, you will be ready to move on to the next step of activating international calling packages for your MTN line.
Step 2: Provisioning Your MTN SIM Card For International Calls
In order to activate international calls on your MTN SIM card, you need to go through a process called provisioning. Provisioning ensures that your SIM card is set up and prepared to make international calls. Here’s a step-by-step guide on how to provision your MTN SIM card for international calls:
1. Check your MTN international calling eligibility: Before proceeding with provisioning, make sure you are eligible for international calling. Check the terms and conditions provided by MTN to confirm your eligibility.
2. Visit your nearest MTN service center: You will need to visit an MTN service center to complete the SIM card provisioning process. Locate the nearest service center using the MTN website or by contacting their customer support.
3. Bring your identification documents: When visiting the service center, make sure to carry your valid identification documents such as your passport or national ID card. These documents will be required to verify your identity and activate international calling on your SIM card.
4. Submit the necessary paperwork: Fill out any required forms or documents provided by the MTN personnel at the service center. These forms will contain information such as your contact details, address, and other relevant details.
5. Wait for SIM card activation: Once you have submitted the necessary paperwork, you will need to wait for the MTN personnel to complete the provisioning process. This may take a few hours or even a couple of days, depending on the workload at the service center.
6. Test your international calling: After the provisioning process is complete, you can try making international calls using your MTN SIM card. Dial the international number you wish to call and check if the call goes through successfully.
By following these steps, you can provision your MTN SIM card for international calls and enjoy the convenience of staying connected with your loved ones abroad.
Step 3: Activating International Calling Packages For Your MTN Line
To make international calls with your MTN SIM card, you need to activate an international calling package. This step is crucial as it ensures that your line is enabled to make international calls and helps you avoid any unexpected charges or disruptions.
Activating international calling packages on your MTN line is a straightforward process. Here’s a step-by-step guide:
1. Dial *123# on your MTN phone to access the main menu.
2. Choose the “International Call Packages” option from the menu.
3. Select the desired international calling package that suits your needs. MTN offers a range of packages with different rates and features.
4. Confirm your selection and wait for the activation confirmation message, which usually arrives within a few minutes.
5. Restart your phone to finalize the activation process.
Once the package is activated, you can start making international calls immediately. It’s important to note that different packages may have specific terms and conditions, such as limited calling minutes or specific countries included. Make sure to review the details of your chosen package to maximize its benefits and avoid any unexpected charges.
Remember to keep track of your international call usage and consider using call management features, such as call timers or cost control apps, to stay within your budget.
Step 4: Making International Calls With MTN And Managing Call Costs
Making international calls with MTN is a simple and straightforward process. Once you have activated your international calling packages, follow these steps to make calls to other countries:
1. Dial the international access code: To make an international call, you need to dial the international access code for your country. For example, if you are in Nigeria, the international access code is 009.
2. Dial the country code: After dialing the international access code, enter the country code of the country you want to call. Each country has its own unique country code, which typically consists of one to three digits. You can easily find a list of country codes online.
3. Enter the area code (if applicable): Some countries have specific area codes for different regions. If you are calling a specific city or region within a country, you may need to enter the area code as well.
4. Dial the phone number: Finally, enter the phone number of the person you want to call, excluding the initial zero (0) if there is one.
Managing your call costs:
– Keep track of your call duration: International calls can be expensive, so it’s important to keep an eye on your call duration to avoid unexpected charges. Set a timer or use an app to monitor the length of your calls.
– Consider using calling apps or services: There are several calling apps and services available that allow you to make international calls at a lower cost or even for free. Research and find the best option for your needs.
– Use Wi-Fi calling: If you have access to a stable Wi-Fi connection, consider using Wi-Fi calling to make international calls. This can help you save on data charges and possibly reduce call costs.
By following these steps and implementing cost-saving measures, you can make international calls with MTN efficiently and effectively.
Troubleshooting Common Issues And FAQs About MTN International Calling
Troubleshooting common issues and FAQs about MTN International Calling
When it comes to making international calls with MTN, there can occasionally be some issues or questions that arise. This section will address common issues and provide answers to frequently asked questions to help you troubleshoot any problems you may encounter.
1. I can’t make international calls even though I have activated the international calling package. What should I do?
– Ensure that you have enough airtime or prepaid balance to make international calls.
– Double-check that you have entered the correct country code and phone number.
– Restart your phone and try making the call again.
2. My international calls are always dropping or have poor call quality. How can I fix this?
– Check your network signal strength and move to a location with better reception if necessary.
– Make sure you are not in an area with network congestion.
– Consider using a call app or service with a stronger and more reliable network connection.
3. Can I use MTN international calling while roaming?
– Yes, you can use international calling while roaming, but additional roaming charges may apply. It is recommended to check with MTN for specific rates and conditions.
4. How can I check my international calling balance?
– Dial the specified USSD code provided by MTN to check your international calling balance.
By following this troubleshooting guide and understanding these FAQs, you can ensure a smooth experience when activating and using MTN International Calling.
Frequently Asked Questions
1. Can I activate MTN international calls from any location?
Yes, you can activate MTN international calls from any location as long as you have an active MTN SIM card and a compatible mobile device.
2. What are the steps to activate MTN international calls?
To activate MTN international calls, follow these simple steps:
– Dial *123#
– Select “International Calls”
– Choose the desired service plan
– Enter the necessary details, such as contact information and payment method
– Confirm the activation and wait for the confirmation message.
3. Is there a fee for activating MTN international calls?
Yes, there may be a fee associated with activating MTN international calls, depending on the service plan you choose. The fees can vary, so it’s essential to review the available options before activation.
4. How long does it take to activate MTN international calls?
The activation process for MTN international calls is usually instant. However, in some cases, it might take a few minutes to an hour for the service to be activated fully. If you experience any delays, it’s advised to contact MTN customer support.
5. Can I deactivate MTN international calls after activation?
Yes, you can deactivate MTN international calls at any time by following these steps:
– Dial *123#
– Select “International Calls”
– Choose the “Deactivate” option
– Confirm the deactivation.
The Bottom Line
In conclusion, activating international calls on your MTN network is a simple and straightforward process. By following the step-by-step guide provided in this article, you can easily activate this service and stay connected with your loved ones across the globe. Whether you need to make business calls or speak with family and friends abroad, activating MTN international calls ensures that you have the convenience and flexibility to communicate globally.
Furthermore, MTN offers competitive rates and reliable network coverage for international calls, making it a practical choice for frequent travelers or individuals with international contacts. With their user-friendly activation process and excellent customer service, MTN has made it easier than ever for its subscribers to stay connected internationally. So, if you’re an MTN subscriber and want to enjoy seamless international calling, follow the step-by-step guide provided and enjoy the convenience of staying in touch with your loved ones anywhere in the world.