Are you struggling to get sound on your Elgato HD60S? You’re not alone. Many users have faced this issue, and it can be frustrating, especially when you’re in the middle of a critical recording or streaming session. In this article, we’ll delve into the possible causes of the problem and provide you with a step-by-step guide on how to resolve it.
Understanding The Elgato HD60S Audio Setup
Before we dive into the troubleshooting process, it’s essential to understand how the Elgato HD60S handles audio. The device is capable of capturing both video and audio signals from your console or PC. However, the audio setup can be a bit complex, and it’s crucial to configure it correctly to get the sound working.
The Elgato HD60S has two audio input options:
- Analog Audio: This input is used for capturing audio from your console or PC’s analog audio output.
- Digital Audio: This input is used for capturing audio from your console or PC’s digital audio output, such as HDMI or optical.
Configuring The Audio Settings On Your Elgato HD60S
To get sound on your Elgato HD60S, you need to configure the audio settings correctly. Here’s how:
- Connect your console or PC to the Elgato HD60S using an HDMI cable.
- Open the Elgato Game Capture HD software on your computer.
- Click on the “Settings” icon (gear icon) in the top-right corner of the software window.
- In the “Settings” window, click on the “Audio” tab.
- Select the correct audio input option (analog or digital) based on your console or PC’s audio output.
- Adjust the audio levels to your desired setting.
Troubleshooting Common Audio Issues
If you’re still not getting sound on your Elgato HD60S, here are some common issues to check:
- Audio Input Not Selected: Make sure you’ve selected the correct audio input option in the Elgato Game Capture HD software.
- Audio Levels Too Low: Adjust the audio levels to a higher setting to ensure you’re capturing enough audio signal.
- Audio Cable Not Connected: Check that the audio cable is securely connected to both the Elgato HD60S and your console or PC.
Advanced Troubleshooting Techniques
If the basic troubleshooting steps don’t resolve the issue, it’s time to dive deeper into the problem. Here are some advanced techniques to help you get sound on your Elgato HD60S:
Checking The Audio Signal
To ensure that the audio signal is being transmitted correctly, you can use the Elgato Game Capture HD software to monitor the audio levels. Here’s how:
- Open the Elgato Game Capture HD software on your computer.
- Click on the “Settings” icon (gear icon) in the top-right corner of the software window.
- In the “Settings” window, click on the “Audio” tab.
- Look for the “Audio Levels” meter. This meter will display the current audio levels.
- If the audio levels are too low, adjust the audio settings on your console or PC to increase the output.
Using an External Audio Mixer
If you’re using an external audio mixer, you may need to configure it to work with the Elgato HD60S. Here’s how:
- Connect the external audio mixer to the Elgato HD60S using an audio cable.
- Configure the audio mixer to output the audio signal to the Elgato HD60S.
- Adjust the audio levels on the mixer to ensure you’re capturing enough audio signal.
Common Elgato HD60S Audio Issues And Solutions
Here are some common Elgato HD60S audio issues and their solutions:
- No Audio Signal: Check that the audio cable is securely connected to both the Elgato HD60S and your console or PC. Also, ensure that the audio input option is selected correctly in the Elgato Game Capture HD software.
- Distorted Audio: Check that the audio levels are not too high, causing distortion. Adjust the audio levels to a lower setting to resolve the issue.
Elgato HD60S Audio Settings For Popular Consoles And PCs
Here are the recommended audio settings for popular consoles and PCs:
- PlayStation 4: Use the analog audio input option and set the audio levels to 50%.
- Xbox One: Use the digital audio input option and set the audio levels to 75%.
- PC: Use the digital audio input option and set the audio levels to 100%.
Conclusion
Getting sound on your Elgato HD60S can be a challenging task, but with the right guidance, you can resolve the issue quickly. By following the steps outlined in this article, you’ll be able to configure your Elgato HD60S to capture high-quality audio from your console or PC. Remember to check the audio settings, audio levels, and audio cables to ensure that everything is working correctly. Happy recording and streaming!
| Console/PC | Audio Input Option | Audio Levels |
|---|---|---|
| PlayStation 4 | Analog | 50% |
| Xbox One | Digital | 75% |
| PC | Digital | 100% |
By following these steps and troubleshooting techniques, you should be able to get sound on your Elgato HD60S. If you’re still experiencing issues, you may want to consider contacting Elgato support for further assistance.
What Is The Elgato HD60S And What Is It Used For?
The Elgato HD60S is a popular external capture card designed for gamers, streamers, and content creators. It allows users to capture and stream high-quality video and audio from their gaming consoles, PCs, or other devices. The device is known for its ease of use, compact design, and high-performance capabilities.
The Elgato HD60S is commonly used for recording gameplay, streaming live on platforms like Twitch or YouTube, and creating content for social media or YouTube videos. It’s also used by professionals for capturing and streaming high-quality video and audio for events, conferences, and other applications.
Why Is My Elgato HD60S Not Producing Any Audio?
There could be several reasons why your Elgato HD60S is not producing any audio. The most common reasons include incorrect audio settings, loose or damaged cables, or outdated drivers. It’s also possible that the audio input is not selected correctly or that the device is not configured properly.
To troubleshoot the issue, try checking the audio settings on your device and ensure that the correct input is selected. Also, verify that all cables are securely connected and not damaged. If the issue persists, try updating the drivers or resetting the device to its default settings.
How Do I Set Up My Elgato HD60S For Audio?
To set up your Elgato HD60S for audio, start by connecting the device to your computer via USB. Then, connect your audio source (such as a gaming console or PC) to the Elgato HD60S using an HDMI cable. Next, open the Elgato Game Capture HD software and select the correct audio input.
In the software, navigate to the “Settings” or “Preferences” menu and select the “Audio” tab. From there, you can choose the audio input, adjust the audio levels, and configure other audio settings as needed. Make sure to save your changes and restart the software or device if necessary.
What Type Of Audio Cables Do I Need For My Elgato HD60S?
The Elgato HD60S requires an HDMI cable to connect to your audio source (such as a gaming console or PC). The HDMI cable carries both video and audio signals, so you don’t need a separate audio cable. However, if you want to connect external audio sources (such as a microphone or headphones), you may need additional cables such as a 3.5mm audio cable or a USB cable.
When choosing an HDMI cable, make sure it’s a high-quality cable that can handle the bandwidth required for high-definition video and audio. A longer HDMI cable may also be necessary if you need to connect devices that are far apart.
Can I Use My Elgato HD60S With External Audio Sources?
Yes, you can use your Elgato HD60S with external audio sources such as microphones, headphones, or speakers. The device has a 3.5mm audio input that allows you to connect external audio sources. You can also use the Elgato HD60S with USB audio devices such as webcams or USB microphones.
To use an external audio source, simply connect the device to the Elgato HD60S using a 3.5mm audio cable or a USB cable. Then, select the external audio source as the input in the Elgato Game Capture HD software. You can adjust the audio levels and configure other audio settings as needed.
How Do I Troubleshoot Audio Issues With My Elgato HD60S?
To troubleshoot audio issues with your Elgato HD60S, start by checking the audio settings on your device and ensuring that the correct input is selected. Also, verify that all cables are securely connected and not damaged. If the issue persists, try updating the drivers or resetting the device to its default settings.
You can also try using the Elgato Game Capture HD software to troubleshoot audio issues. The software has a built-in audio troubleshooting tool that can help you identify and resolve common audio issues. Additionally, you can check the Elgato website for troubleshooting guides and FAQs that may help resolve your specific issue.
Can I Use My Elgato HD60S With Multiple Audio Sources?
Yes, you can use your Elgato HD60S with multiple audio sources. The device has a 3.5mm audio input that allows you to connect multiple external audio sources. You can also use the Elgato HD60S with USB audio devices such as webcams or USB microphones.
To use multiple audio sources, simply connect each device to the Elgato HD60S using a 3.5mm audio cable or a USB cable. Then, select the desired audio sources as the input in the Elgato Game Capture HD software. You can adjust the audio levels and configure other audio settings as needed.