Are you tired of experiencing failed calls on TextNow? You’re not alone. Many users have reported issues with dropped calls, poor connection quality, and failed call attempts on the popular messaging app. In this article, we’ll explore the possible reasons behind this frustrating issue and provide you with practical solutions to get your calls connected successfully.
Understanding TextNow’s Calling System
Before we dive into the reasons behind failed calls, it’s essential to understand how TextNow’s calling system works. TextNow is a Voice over Internet Protocol (VoIP) service that allows users to make voice and video calls over the internet. The app uses your device’s internet connection to connect calls, rather than traditional cellular networks.
When you make a call on TextNow, the app sends a request to the recipient’s device, which then establishes a connection through the internet. This connection is maintained throughout the call, allowing you to communicate with the other person in real-time.
Common Causes Of Failed Calls On TextNow
Now that we’ve covered the basics of TextNow’s calling system, let’s explore some common causes of failed calls:
1. Poor Internet Connection
A stable internet connection is crucial for making successful calls on TextNow. If your internet connection is slow, unstable, or experiencing high latency, it can cause calls to fail or drop. This is because VoIP services like TextNow require a consistent and reliable internet connection to maintain the call.
To resolve this issue, try the following:
- Check your internet speed using an online speed test tool.
- Restart your router to ensure you have a stable connection.
- Consider upgrading your internet plan to a faster speed tier.
2. Insufficient Data or Storage Space
TextNow requires a certain amount of data and storage space to function properly. If your device is running low on data or storage space, it can cause calls to fail.
To resolve this issue, try the following:
- Check your data usage and consider upgrading your plan if necessary.
- Free up storage space on your device by deleting unnecessary files and apps.
3. App Updates or Bugs
Like any software, TextNow can experience bugs or glitches that cause calls to fail. If you’re using an outdated version of the app, it may be causing compatibility issues that lead to failed calls.
To resolve this issue, try the following:
- Check for updates in the app store and install the latest version of TextNow.
- Report any bugs or issues to the TextNow support team.
4. Device Compatibility Issues
TextNow may not be compatible with all devices or operating systems. If you’re using an older device or an unsupported operating system, it may cause calls to fail.
To resolve this issue, try the following:
- Check the TextNow website for a list of supported devices and operating systems.
- Consider upgrading to a newer device or operating system that is compatible with TextNow.
5. Firewall or Security Software Issues
Firewall or security software can sometimes block TextNow’s calling functionality, causing calls to fail.
To resolve this issue, try the following:
- Check your firewall or security software settings to ensure that TextNow is allowed to access the internet.
- Whitelist TextNow in your firewall or security software to prevent it from being blocked.
Troubleshooting Steps To Resolve Failed Calls On TextNow
If you’ve tried the above solutions and are still experiencing failed calls on TextNow, here are some additional troubleshooting steps to try:
1. Restart Your Device
Sometimes, a simple reboot can resolve connectivity issues. Try restarting your device and see if it resolves the issue.
2. Check For Network Congestion
Network congestion can cause calls to fail or drop. Try making a call during off-peak hours or in a different location to see if it resolves the issue.
3. Use A Different Internet Connection
If you’re using a public Wi-Fi network or a mobile hotspot, try switching to a different internet connection to see if it resolves the issue.
4. Disable Any VPNs Or Proxies
VPNs and proxies can sometimes interfere with TextNow’s calling functionality. Try disabling any VPNs or proxies and see if it resolves the issue.
Additional Tips To Improve Call Quality On TextNow
In addition to resolving failed calls, here are some tips to improve call quality on TextNow:
1. Use A Wired Internet Connection
Wired internet connections are generally more stable and faster than wireless connections. Try using a wired connection to improve call quality.
2. Close Other Resource-Intensive Apps
Other apps can consume bandwidth and resources, causing call quality to suffer. Try closing other resource-intensive apps while making calls on TextNow.
3. Use A High-Quality Headset Or Speakerphone
Using a high-quality headset or speakerphone can improve audio quality and reduce echo or background noise.
4. Update Your Device’s Operating System
Keeping your device’s operating system up to date can improve compatibility and performance. Try updating your device’s operating system to the latest version.
Conclusion
Failed calls on TextNow can be frustrating, but by understanding the common causes and troubleshooting steps, you can resolve the issue and improve call quality. Remember to check your internet connection, device compatibility, and app updates, and try the additional troubleshooting steps outlined in this article. By following these tips, you can enjoy reliable and high-quality calls on TextNow.
| Common Causes of Failed Calls on TextNow | Solutions |
|---|---|
| Poor Internet Connection | Check internet speed, restart router, upgrade internet plan |
| Insufficient Data or Storage Space | Check data usage, free up storage space, upgrade data plan |
| App Updates or Bugs | Check for updates, report bugs to support team |
| Device Compatibility Issues | Check supported devices, upgrade to compatible device |
| Firewall or Security Software Issues | Check firewall settings, whitelist TextNow |
By following these solutions and tips, you can resolve failed calls on TextNow and enjoy a better calling experience.
Why Does My Call Keep Failing On TextNow?
Your call may be failing on TextNow due to a variety of reasons, including poor internet connectivity, low bandwidth, or high latency. When you’re using TextNow to make calls, it relies on your internet connection to establish and maintain the call. If your internet connection is unstable or slow, it can cause dropped calls or failed connections.
To resolve this issue, try checking your internet connection and ensuring that it’s stable and fast enough to support voice calls. You can also try restarting your router or switching to a different network to see if that resolves the issue.
How Do I Troubleshoot Call Failures On TextNow?
To troubleshoot call failures on TextNow, start by checking your internet connection and ensuring that it’s stable and fast enough to support voice calls. You can also try restarting the TextNow app or your device to see if that resolves the issue. Additionally, check for any software updates for the TextNow app and install the latest version.
If none of these steps resolve the issue, try checking the TextNow status page to see if there are any known issues or outages that may be affecting your calls. You can also try contacting TextNow support for further assistance.
Can I Make Calls On TextNow Without Wi-Fi?
Yes, you can make calls on TextNow without Wi-Fi, but you’ll need to have a stable cellular data connection. TextNow uses your cellular data connection to make calls when you’re not connected to Wi-Fi. However, keep in mind that using cellular data to make calls can consume a significant amount of data, so be mindful of your data limits.
To make calls on TextNow without Wi-Fi, ensure that you have a stable cellular data connection and that your device is configured to use cellular data for calls. You can also try checking your cellular data settings to ensure that you have enough data available to make calls.
Why Are My TextNow Calls Dropping Frequently?
Your TextNow calls may be dropping frequently due to a variety of reasons, including poor internet connectivity, low bandwidth, or high latency. When you’re using TextNow to make calls, it relies on your internet connection to establish and maintain the call. If your internet connection is unstable or slow, it can cause dropped calls.
To resolve this issue, try checking your internet connection and ensuring that it’s stable and fast enough to support voice calls. You can also try restarting your router or switching to a different network to see if that resolves the issue.
Can I Use TextNow To Make International Calls?
Yes, you can use TextNow to make international calls, but you’ll need to have a stable internet connection and a TextNow account with international calling enabled. TextNow offers affordable international calling rates, and you can add funds to your account to make international calls.
To make international calls on TextNow, ensure that you have a stable internet connection and that your account is configured to allow international calling. You can also try checking the TextNow website for more information on international calling rates and requirements.
Why Is My TextNow Call Quality Poor?
Your TextNow call quality may be poor due to a variety of reasons, including poor internet connectivity, low bandwidth, or high latency. When you’re using TextNow to make calls, it relies on your internet connection to establish and maintain the call. If your internet connection is unstable or slow, it can cause poor call quality.
To resolve this issue, try checking your internet connection and ensuring that it’s stable and fast enough to support voice calls. You can also try restarting your router or switching to a different network to see if that resolves the issue.
How Do I Report Call Failures On TextNow?
To report call failures on TextNow, you can contact TextNow support directly through the app or website. You can also try checking the TextNow status page to see if there are any known issues or outages that may be affecting your calls.
When reporting call failures, provide as much detail as possible about the issue, including the time and date of the failed call, the recipient’s number, and any error messages you received. This will help TextNow support to investigate and resolve the issue.