How Do I Find My Old Account: A Simple Guide, the once-popular social media app that allowed users to create and share short lip-syncing videos, may have been replaced by TikTok, but many users still long for the nostalgia of their old accounts. Whether you’re hoping to reminisce on your hilarious lip-syncing skills or retrieve some precious memories, finding your old account is easier than you might think. In this simple guide, we will walk you through the steps to locate and access your beloved musical masterpieces from the past.

To find your old account, you’ll need to make use of the migration feature introduced by the app’s merger with TikTok. By following a few simple steps, you can discover your old account’s content, followers, and even relive the glory of your viral videos. So, if you’re ready to embark on a trip down memory lane and unlock your old account, let’s dive into this guide and help you find those buried treasures!

Logging In To The New TikTok App

Logging in to the new TikTok app is the first step towards finding your old account. TikTok is the rebranded version of the original app, as the two platforms merged in 2018. To begin with, download the TikTok app from your app store and install it on your device. Once the installation is complete, open the app and click on the “Me” tab located at the bottom right corner of the screen.

You will now see the login page where you can either log in using your old account credentials or create a new account. If you still have access to the email address or phone number associated with your old account, select the relevant option and input the required information. If successful, you will be logged in to your old account on TikTok, preserving your previous data, followers, and uploaded content.

If you encounter any issues during the login process, don’t worry. There are alternative methods to recover your old account, which will be covered in the subsequent subheadings below.

Recovering A Account Using Email Or Phone Number

When it comes to finding your old account, one simple method is to recover it using the email or phone number associated with the account. This process allows you to regain access to your account without much hassle.

To begin, navigate to the login page of the new TikTok app. Look for the “Log In” button and click on it. On the login screen, you should see options to log in via email, phone number, username, or ID. Choose the email or phone number option.

Next, enter the email address or phone number that you used for your account. Make sure it is the same one associated with your old account. TikTok will send a verification code to your email address or phone number.

Check your email or messages for the verification code and input it into the required field on the TikTok app. If the code is correct, you will be able to reset your password and regain access to your old account.

Remember to create a unique and secure password to protect your account going forward. Once complete, you’ll be back to enjoying your old content and engaging with the TikTok community.

Recovering A Account Using A Username Or ID

If you can’t remember the email or phone number associated with your old account, don’t worry ‚Äì there’s still a way to recover it using your username or unique ID. Here’s how you can do it:

1. Launch the TikTok app on your device and tap on the “Profile” icon at the bottom right corner of the screen.

2. On your profile page, tap on the three dots (⋮) at the top right corner to access the settings menu.

3. From the settings menu, select “Report a Problem” or “Support.”

4. On the following screen, you will find a range of topics to choose from. Look for and select the “Login and Account Issues” option.

5. In the next menu, tap on “Account Recovery” or a similar option.

6. You will now be presented with a form to fill out. Provide as much information as you can about your old account, such as the username or unique ID, and any additional details you remember.

7. Once you have filled out the form, submit it to TikTok customer support for review.

The TikTok support team will then work on verifying your ownership of the account and aim to restore it to you as soon as possible. Note that the process may take some time, so be patient while they investigate.

Resetting Forgotten Passwords Or Usernames

If you find yourself unable to log in to your old account due to a forgotten password or username, don’t worry, there are steps you can take to reset them and regain access.

To reset your password, you can start by selecting the “Forgot password” option on the login screen. A password reset link will then be sent to the email address linked to your account. Click on the link and follow the instructions to set a new password.

In case you’ve forgotten your username, you can use the “Forgot username” option instead. By providing the email address or phone number associated with your account, you will receive an email or text message containing your username or steps on how to recover it.

If you don’t have access to the email address or phone number associated with your account anymore, don’t panic just yet. You can try reaching out to’s customer support for further assistance. Be prepared to provide any relevant information that could prove your ownership of the account, such as associated usernames, ID numbers, or previous content posted. Their support team will guide you through the process of reclaiming your old account.

Merging Accounts With TikTok

When merged with TikTok, many users were concerned about the fate of their old accounts. Fortunately, the merging process is relatively simple. To merge your account with TikTok, follow these steps:

1. Download and install the TikTok app on your device.
2. Open the app and click on the “Me” tab located at the bottom right corner of the screen.
3. Tap on the “Three Dots” icon in the top right corner to access the settings menu.
4. Select “Manage my account” and then choose “Merge accounts.”
5. Follow the instructions to enter your login details, including your username or ID, and password.
6. If you are unable to remember your login information, follow the previous sections in this guide to recover your account.
7. Once you have successfully entered your credentials, TikTok will automatically merge your old account with your TikTok profile.
8. You can now explore your old content and continue creating videos on TikTok.

By merging your account with TikTok, you can conveniently access your previous content and followers while also enjoying the new features and possibilities offered by TikTok.

Contacting Customer Support For Further Assistance

If you have followed all the previous steps and are still unable to find your old account, it may be time to reach out to customer support for further assistance. The support team is there to help you with any issues or problems you may be facing.

To contact customer support, you can visit the TikTok website or app and look for the “Help Center” or “Support” section. From there, you will typically find a “Contact Us” or “Submit a Request” option. Click on this option to begin the process.

You will be asked to provide details about your issue and account, such as the email or phone number associated with the account, your username or ID, and a description of the problem. Make sure to provide as much information as possible to help the support team understand your situation.

Once you have submitted your request, the customer support team will review your case and assist you in retrieving your old account. Be patient during this process, as it may take some time for them to investigate and respond to your request.


1. How can I recover my old account?

To recover your old account, visit the TikTok website and click on the “login” button. Then, enter the email ID or username of your old account and follow the steps provided to reset your password and regain access.

2. What if I do not remember the email ID or username associated with my old account?

If you don’t remember the email ID or username linked to your old account, you can try entering any email IDs that you may have used during the signup process. Additionally, you can also try using your phone number if you provided it while creating your old account.

3. Can I retrieve my videos and followers from my old account?

Yes, once you have successfully recovered your old account and access it through TikTok, you should be able to view your old videos and retain your previous followers. However, it’s important to note that any videos you had previously saved on your device may not be recoverable.

4. Are there any alternative methods to recover my old account?

Apart from using the TikTok website, you can also try reaching out to TikTok’s customer support through their official website or social media platforms. They may be able to assist you further in recovering your old account by providing additional guidance or alternate methods.

5. What happens if I cannot recover my old account?

If you are unable to recover your old account using any of the available methods, it is unfortunate, but you may need to create a new account on TikTok. In this case, remember to use the same email ID or username to maintain consistency and make it easier for your followers to find and connect with you again.


In conclusion, finding your old account is a relatively simple process if you know where to look. By following the steps outlined in this guide, you can easily recover your old account and regain access to your previously created content and followers. Whether you want to relive past memories or continue building your fan base, taking the time to search for your old account can be a rewarding experience.

Furthermore, reconnecting with your old account allows you to tap into the nostalgia of a platform that was beloved by many. As the app transitioned into TikTok, it’s understandable that users may have lost track of their old accounts. However, with the techniques discussed in this guide, you can bridge the gap between the past and present, relishing in the memories and connections made through your previous endeavors. So, don’t hesitate to embark on this journey of rediscovery and embrace the opportunities that lie ahead through your reinstated account.

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