HP Boot Device Not Found: How to Fix It

Having your HP laptop display the “Boot Device Not Found” error can be quite frustrating and worrisome. This error message typically indicates that the computer is having trouble locating the hard drive or other bootable devices. In this article, we will explore various troubleshooting steps and solutions to help you fix the HP Boot Device Not Found error and get your laptop up and running again.

Understanding the HP Boot Device Not Found Error

The HP Boot Device Not Found error is a common issue that many HP laptop users encounter. This error message typically appears when the computer fails to detect the operating system or the bootable device during startup. Understanding the possible causes and troubleshooting steps is crucial in resolving this error and preventing it from reoccurring.

This error can occur due to various reasons such as a loose connection between the hard drive and the motherboard, corrupted system files, faulty BIOS settings, or a damaged hard drive. It can also result from a failed Windows update or improper shutdown.

To effectively troubleshoot this issue, it is essential to check the hard drive connections, reset the BIOS settings, and use recovery media if necessary. However, if the problem persists, it may be advisable to seek professional help from an authorized HP service center or a qualified technician. They can diagnose and fix the underlying issue causing the Boot Device Not Found error and ensure your HP laptop functions optimally.

Common Causes for the HP Boot Device Not Found Error

The HP Boot Device Not Found error is a frustrating issue that can prevent you from starting up your computer. Understanding the common causes of this error can help you effectively troubleshoot and resolve the issue.

One frequent cause of the HP Boot Device Not Found error is a loose or faulty connection. Check both ends of the SATA or power cable connecting the hard drive to the motherboard. If the connection is loose, simply reseating the cable may solve the problem. If the cable appears damaged or faulty, consider replacing it with a new one.

Another common cause is an outdated or corrupted BIOS. Incompatible or outdated firmware can prevent your computer from recognizing the boot device. To fix this, try resetting the BIOS settings to their default values. This process varies depending on your computer model, so consult the user manual or HP support website for instructions specific to your device.

In some cases, the error may be caused by a failing hard drive. Run a diagnostic test on your hard drive to check for any underlying issues. If the test indicates a problem, backup your files and consider replacing the hard drive.

Troubleshooting Steps for the HP Boot Device Not Found Error

The “HP Boot Device Not Found” error can be frustrating and prevent your computer from starting up properly. Fortunately, there are several troubleshooting steps you can take to resolve the issue. Here are some solutions you can try:

1. Check the boot order: Access the BIOS settings by pressing the designated key during startup (usually F10 or Esc). Ensure that the boot order is set correctly, with the hard drive as the first boot device.

2. Run a hardware test: Most HP computers come with built-in diagnostics that can help identify hardware issues. Restart your computer and press the designated key (often F2 or F12) to access the hardware diagnostics. Run a test on your hard drive to check for any errors.

3. Reset the hard drive: Turn off your computer, disconnect the power cord and any other peripherals connected to it. Open the computer case, locate the hard drive, and unplug the cables. Reconnect the cables firmly and restart the computer.

4. Update the BIOS: Visit the official HP website, enter your computer model number, and search for the latest BIOS update. Follow the instructions provided to download and install the update. This can often fix compatibility issues causing the boot device error.

5. Reinstall the operating system: If the above steps do not resolve the issue, you may need to reinstall your operating system. Use a recovery media (DVD or USB) provided by HP to reinstall the OS and drivers.

Remember, if you are unsure about performing any troubleshooting steps, seek professional help.

Resetting BIOS Settings to Fix the HP Boot Device Not Found Error

Resetting the BIOS settings can often resolve the HP Boot Device Not Found error. Here’s a step-by-step guide on how to do it:

1. Start by turning off your HP computer and disconnecting all external devices.
2. Press the power button to turn on the computer and immediately start pressing the F10 key repeatedly until the BIOS setup utility opens.
3. Use the arrow keys to navigate to the “Exit” menu and select “Load Setup Defaults” or a similar option. Press Enter to confirm.
4. Next, navigate to the “Save Changes and Exit” option, and press Enter to save the changes and exit the BIOS setup utility.
5. Restart your computer and check if the Boot Device Not Found error has been resolved.

Resetting the BIOS settings essentially restores all configurations to their original state, eliminating any potential glitches or incorrect settings that might be causing the error. However, keep in mind that resetting BIOS settings may revert any customizations you have made, so be prepared to reconfigure any specific settings you need.

## 5. Checking the Hard Drive Connections to Resolve the HP Boot Device Not Found Error

When encountering the “HP Boot Device Not Found” error, one of the key troubleshooting steps is to check the hard drive connections. Loose or faulty connections between the hard drive and motherboard can prevent the system from detecting the boot device, leading to this error message.

To resolve this issue, follow these steps:

1. Power off the HP computer and unplug the power cable.
2. Open the computer case and locate the hard drive.
3. Ensure that both the data and power cables connected to the hard drive are firmly attached. Gently reconnect them if necessary.
4. Check the connections on the motherboard as well, making sure they are secure.
5. Once you have verified the connections, close the case and reconnect the power cable.
6. Power on the computer and check if the “HP Boot Device Not Found” error reoccurs.

If the error message persists, it is recommended to proceed with other troubleshooting steps or consult professional help. However, checking and reseating the hard drive connections can often resolve the issue, ensuring the system can successfully detect the boot device and start up properly.

#### Using Recovery Media to Fix the HP Boot Device Not Found Error

Recovering your system using recovery media can be an effective solution for the HP Boot Device Not Found error. Recovery media usually includes a bootable USB or DVD that contains a system image or a recovery partition. Here’s how you can use recovery media to fix the issue:

1. Connect the recovery media (USB/DVD) to your HP device and boot from it. You may need to change the boot order in the BIOS settings to prioritize the media.

2. Follow the on-screen instructions provided with the recovery media. This may involve selecting the language, region, and input preferences.

3. Choose the option to repair or restore your operating system. Depending on the recovery media, you may have different options like system restore, system image recovery, or factory reset.

4. If prompted, select the target operating system and proceed with the recovery process. Be aware that using recovery media may result in data loss, so ensure you have a backup of any important files.

5. Wait for the recovery process to complete. This may take some time, and your system may restart multiple times.

6. Once the recovery process finishes, remove the recovery media and check if the HP Boot Device Not Found error is resolved. If not, you may need to explore other troubleshooting options or consider seeking professional help.

Using recovery media can effectively fix the HP Boot Device Not Found error by restoring your operating system to a working state.

Seeking Professional Help for Persistent HP Boot Device Not Found Errors

If you have exhausted all troubleshooting steps and still encounter the HP Boot Device Not Found error, it may be time to seek professional help. While many of the causes for this error can be resolved through DIY methods, there are instances where the problem is more complex and requires technical expertise.

Professional technicians are equipped with in-depth knowledge and experience to diagnose and resolve complex hardware or software issues. They can conduct advanced diagnostics to identify the root cause of the problem and provide an effective solution.

When seeking professional help, it is advisable to contact HP support or visit an authorized service center. These experts have access to genuine parts and tools specific to your HP device, ensuring the highest quality and compatibility for repairs.

Remember to provide detailed information about the error, including any troubleshooting steps you have already taken, to help the professionals understand the issue better and resolve it promptly. Seeking professional help will not only save you time and effort but also give you peace of mind knowing that your HP device is in capable hands.


1. Why am I getting the “HP Boot Device Not Found” error?

The “HP Boot Device Not Found” error typically occurs when the computer is unable to detect a bootable device, such as the hard drive or SSD. This can happen due to various reasons, including a faulty hard drive, incorrect boot order settings, or a loose connection between the drive and the motherboard.

2. How can I fix the “HP Boot Device Not Found” error?

To resolve the “HP Boot Device Not Found” error, you can try several troubleshooting steps. Start by checking the connections between your hard drive and the motherboard, ensuring they are properly seated. Next, access the BIOS settings and verify that the boot order is correctly configured. Additionally, running diagnostics to check for any hardware failures or reinstalling the operating system may also help fix the issue.

3. What should I do if the error persists after troubleshooting steps?

If the “HP Boot Device Not Found” error persists even after performing the basic troubleshooting steps, it may indicate a more severe issue with the hardware, such as a faulty hard drive. In such cases, it is recommended to contact HP support or a professional technician for further assistance and potential hardware repairs or replacements.

4. Can I prevent the “HP Boot Device Not Found” error from occurring?

While the “HP Boot Device Not Found” error can occur unexpectedly, there are some preventive measures you can take. Regularly backing up important files and data can help mitigate any potential loss if the issue arises. Additionally, ensure that you handle your device carefully, avoiding any physical damage that could affect the hard drive or other components.


In conclusion, encountering the “HP Boot Device Not Found” error can be frustrating, but there are several effective solutions to resolve this issue. By checking the hardware connections, entering BIOS settings to adjust boot order, updating the BIOS firmware, or reinstalling the operating system, users can successfully get their HP devices to recognize and boot from the desired boot device. It is important to stay patient and follow the troubleshooting steps diligently to ensure a successful resolution to this problem.

Leave a Comment