Why is my HP ProBook not charging? Here are some possible reasons and solutions

In today’s technology-driven world, encountering issues with electronic devices is a common frustration. If you are experiencing the perplexing problem of your HP ProBook not charging, fear not. This article will explore various possible reasons for this issue and provide practical solutions to resolve it, ensuring your device is back up and running in no time.

Faulty Charger Or Power Adapter

A faulty charger or power adapter is one of the common reasons why an HP ProBook may not be charging properly. The charger may have a loose connection, damaged wires, or a defective power brick. To troubleshoot this issue, start by checking if the charger is firmly plugged into the power outlet and the charging port of the laptop. Ensure that there are no visible signs of damage on the charger or its cables.

If the charger seems to be in good condition, try using a different charger or power adapter that is compatible with your laptop. This will help determine if the problem lies with the original charger. Additionally, make sure to use the genuine charger or a reliable third-party charger designed specifically for your HP ProBook model.

In some cases, a charger that gets extremely hot while plugged in may indicate a faulty power adapter. If this is the case, it is recommended to replace the charger immediately to prevent further damage to the laptop or the battery.

If changing the charger doesn’t resolve the issue, it’s advisable to further explore other possible reasons mentioned in this article.

Broken Or Damaged Charging Port

A broken or damaged charging port is a common reason for an HP ProBook not charging. Over time, the charging port can become loose, bent, or damaged due to continuous plugging and unplugging of the charger. When the charging port is broken, the electrical connection between the charger and the laptop is disrupted, preventing it from receiving power.

To address this issue, first, visually inspect the charging port for any visible damage or debris. If you notice any bent pins or physical damage, it is recommended to seek professional assistance to have the charging port repaired or replaced.

Additionally, you can try cleaning the charging port using compressed air or a soft brush to remove any dirt or debris that might be obstructing the connection. Ensure that the charger is firmly plugged into the port, and try different power outlets or chargers to eliminate the possibility of a faulty charger.

If these solutions do not fix the issue, it is advisable to contact HP customer support or a certified technician to diagnose and fix the broken charging port professionally.

Software Or Driver Issues

Software or driver issues can often cause charging problems in an HP ProBook. Sometimes when the system software is not up to date, it can interfere with the charging process. In other cases, outdated or incompatible drivers may prevent the battery from charging correctly.

To resolve software or driver issues, start by checking for updates. Go to the HP Support website and download the latest system software and driver updates specifically designed for your ProBook model. Install all available updates and restart your computer.

If updating the software and drivers did not resolve the issue, you can also try reinstalling the battery and ACPI drivers. First, uninstall the existing drivers from the Device Manager, and then download the latest versions from the HP Support website. Install the new drivers and restart your computer.

If the problem persists, you can also try performing a system restore to a previous point when the charging was working fine. System restore can help revert any recent changes that might have caused the issue.

Remember to always backup your important data before making any software-related changes.

Battery Not Calibrated Properly

When your HP ProBook is not charging, one possible reason could be that the battery is not calibrated properly. Calibrating the battery helps your device accurately determine the level of charge remaining and the estimated time it can run on battery power. If the calibration is off, it can cause charging issues.

To fix this problem, start by fully charging your laptop, allowing the battery to reach 100%. Then, disconnect the charger and use your ProBook until the battery drains completely and the device shuts down. Afterward, reconnect the charger and charge the laptop back to 100%. By doing so, you are calibrating the battery and ensuring that the readings displayed are accurate.

If this method doesn’t solve the charging problem, you can also try recalibrating the battery using the built-in power management settings of your ProBook or consult the manufacturer’s guidelines for your specific model.

Remember to follow the recommended charging practices, such as not leaving the charger connected when the battery is already full, to maintain the longevity and health of your HP ProBook’s battery.

Overheating Or Electrical Issues

Overheating or electrical issues can also be a reason why your HP ProBook is not charging properly. When a laptop overheats, it can cause the charging system to shut down temporarily to protect the device from further damage. This can happen if the laptop is being used for extended periods without proper ventilation or if the internal cooling system is not functioning correctly.

To resolve this issue, start by checking if your laptop feels excessively hot while charging. If it does, try cleaning the vents and fans to remove any dust or debris that might be obstructing proper airflow. You can also use a cooling pad to help dissipate heat more efficiently. Additionally, ensure that you are using your laptop on a hard and flat surface to allow for better air circulation.

If the overheating issue persists, it is recommended to contact a professional technician to diagnose and fix any potential electrical issues that may be causing the problem. They will be able to provide a more in-depth assessment of your laptop’s charging system and determine if any components need to be repaired or replaced.

Malfunctioning Power Management Settings

When your HP ProBook is not charging, one possible reason could be malfunctioning power management settings. These settings control the charging process and ensure that the battery receives the required power. If there is a problem with these settings, your laptop may not charge even when connected to a power source.

To address this issue, you can try resetting the power management settings. Start by unplugging your laptop from the power source and removing the battery. Hold the power button for about 30 seconds to discharge any remaining power. Then, reinsert the battery and connect your laptop to the power source.

If this doesn’t solve the problem, you can also try accessing the BIOS settings and checking for any power-related options. Resetting the BIOS settings to their default values might resolve any conflicts causing the charging issue.

If the problem persists, you may need to contact HP support or seek professional assistance for further troubleshooting and potential repairs to ensure your HP ProBook charges properly.

Defective Battery Or Power Management Circuit

If you have tried all the previous solutions and your HP ProBook still won’t charge, it is possible that you have a defective battery or power management circuit. Over time, batteries can degrade and lose their ability to hold a charge. This could be due to repeated charging cycles, long periods without use, or simply a faulty battery.

To check if your battery is the culprit, try removing it from your laptop and plugging it in directly to the power adapter. If the laptop powers on and operates normally without the battery, it is likely that your battery needs to be replaced. In this case, contact HP support or a certified technician to purchase and install a new battery.

In some cases, the power management circuit in your laptop may also be defective. This circuit controls the flow of power from the charger to the battery and other components. If the circuit is damaged or malfunctioning, it can prevent your laptop from charging properly. In this situation, it is recommended to seek professional help to diagnose and repair the power management circuit.


1. Why is my HP ProBook not charging?

Possible reasons:
– The charging cable or power adapter could be faulty.
– There might be an issue with the charging port on your HP ProBook.
– The battery could be drained or non-functional.
– There could be a software or driver issue causing the charging problem.

– Try using a different charging cable and power adapter to rule out any possible faults.
– Check the charging port on your HP ProBook for any bent pins or debris and clean it if necessary.
– If the battery is drained, connect the laptop to a power source and wait for a few minutes to see if it starts charging.
– Update your laptop’s software and drivers to the latest version, as outdated software can sometimes cause charging issues.

2. Why is my HP ProBook charging slowly?

Possible reasons:
– The power adapter you are using may not provide enough power to charge the laptop quickly.
– The battery could be degraded over time, resulting in slower charging.
– Background processes or programs running on your laptop could be using excessive power, slowing down the charging process.

– Use a power adapter that is compatible with your HP ProBook and provides sufficient power output.
– If the battery is old or worn out, consider replacing it with a new one for improved charging performance.
– Close unnecessary programs and background processes to reduce power consumption and allow the laptop to charge faster.

3. Why does my HP ProBook switch off immediately after being disconnected from the charger?

Possible reasons:
– The battery of your HP ProBook may be faulty or no longer holding a charge.
– There might be a loose connection between the battery and the laptop.
– The power settings of your laptop could be configured to shut down when disconnected from the charger.

– Try calibrating the battery by fully charging it, then discharging it completely before charging it again.
– Check and ensure that the battery is properly connected to the laptop. If not, reseat the battery securely.
– Adjust the power settings on your laptop to prevent automatic shutdown when disconnected from the charger.

4. Why is my HP ProBook overheating while charging?

Possible reasons:
– The laptop’s ventilation system could be obstructed by dust or debris, leading to poor heat dissipation while charging.
– Using the laptop on a soft surface or in a hot environment can also contribute to overheating during charging.
– The power adapter you are using might not be supplying the correct voltage, causing the laptop to heat up.

– Clean the laptop’s ventilation system regularly to remove any accumulated dust or blockages.
– Place your HP ProBook on a hard, flat surface while charging to allow proper airflow and prevent overheating.
– Ensure that you are using the correct power adapter specified for your laptop model to avoid voltage-related issues.

Final Thoughts

In conclusion, there are various reasons why an HP ProBook may not be charging, such as a faulty power adapter or charging port, a drained battery, or a software issue. However, there are also several potential solutions to these problems, including checking the power adapter and charging port for any physical damage, resetting the laptop’s power management system, or replacing the battery if necessary. It is important to troubleshoot these potential issues and try these solutions before seeking professional assistance or considering a replacement for the laptop.

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