Why is My iPhone Not Showing Missed Calls? Understanding the Issue

Have you ever experienced the frustration of not being alerted about missed calls on your iPhone? If so, you’re not alone. This common issue may leave you wondering why your phone is not displaying missed call notifications. In this article, we will delve into the potential causes behind this problem and provide some possible solutions to help you understand and resolve the issue.

1. Common reasons for missed call notifications not appearing on iPhone

Missed call notifications play a crucial role in ensuring we don’t miss any important calls. However, there are several reasons why these notifications may not appear on your iPhone. One common reason is when the “Show on Lock Screen” option is turned off. This setting can be found in the “Notifications” section of the Settings app.

Another frequent issue is related to the “Badge App Icon” setting. If this option is disabled, your iPhone won’t display the missed call badge on the app icon, even if you have new missed calls. To resolve this, navigate to the “Notifications” section and enable the “Badge App Icon” for the Phone app.

Additionally, if you have enabled the “Do Not Disturb” mode, this may suppress the missed call notifications. It’s worth checking whether this feature is activated, especially if you haven’t been receiving any notifications. Similarly, the “Silent Mode” can prevent missed call notifications from appearing, so make sure your iPhone’s ringer switch is not set to silent.

Furthermore, a buggy software or outdated iOS version can also be responsible for missed call notification issues. Keeping your iPhone updated with the latest software released by Apple can help address such problems.

Overall, understanding these common reasons for missed call notification failures can help you troubleshoot and resolve them effectively.

2. How to troubleshoot missed call notification issues on iPhone

If you are facing missed call notification issues on your iPhone, there are a few troubleshooting steps you can follow to resolve the problem. Firstly, check if your iPhone is updated to the latest version of iOS. Software updates often include bug fixes that can resolve issues related to missed call notifications.

Next, ensure that you have enabled notifications for the Phone app. Go to the “Settings” app, select “Notifications,” and scroll down to find the Phone app. Make sure that notifications are turned on and set to show on the Lock Screen and in the Notification Center.

If the issue persists, try restarting your iPhone. Simply press and hold the power button until the slide to power off slider appears. Swipe it to turn off your device, then press and hold the power button again until the Apple logo appears. This can refresh your iPhone’s settings and potentially resolve the missed call notification problem.

Alternatively, you can try resetting your iPhone’s settings. This will not erase any data, but it will revert all settings to their default values. To do this, go to the “Settings” app, select “General,” then “Reset,” and choose “Reset All Settings.” Keep in mind that you will need to reconfigure personalized settings after performing this step.

If none of these solutions work, you may want to contact Apple support for further assistance. They can provide advanced troubleshooting steps tailored to your specific issue, ensuring that you regain your missed call notifications as soon as possible.

Checking and adjusting notification settings on your iPhone

When you are not receiving missed call notifications on your iPhone, it is important to check and adjust your notification settings. To do this, go to the “Settings” app on your iPhone and tap on “Notifications”. Here, you will find a list of all the apps on your device.

Scroll down to find the “Phone” app and tap on it. Ensure that the “Allow Notifications” toggle switch is turned on. Additionally, you can customize the notification settings by selecting different options such as “Sounds” and “Badge App Icon” according to your preferences.

It is also worth checking the “Do Not Disturb” settings. If it is enabled, missed call notifications may be silenced or not displayed. Go to “Settings”, then “Do Not Disturb” to confirm whether it is turned on or scheduled during certain hours. Adjust the settings accordingly.

If you have recently installed a new iOS update, it is possible that some notification settings have changed. Therefore, it is recommended to review and adjust your notification settings after an update to ensure missed call notifications are enabled.

By checking and adjusting your notification settings, you can resolve the issue of missed call notifications not appearing on your iPhone.

Understanding the impact of Do Not Disturb and Silence on missed call notifications

Do Not Disturb and Silence are two features on your iPhone that can affect missed call notifications. When the Do Not Disturb mode is enabled, your iPhone will not ring or display any alerts for incoming calls, including missed call notifications. This mode is helpful when you want to avoid being disturbed during meetings or when you’re sleeping.

Similarly, when your iPhone is set to Silent mode, it won’t ring audibly or vibrate for incoming calls. It will only display missed call notifications without any sound or vibration.

If you’re not receiving missed call notifications, check if your iPhone is in either Do Not Disturb or Silent mode. You can easily toggle these modes on or off by accessing the Control Center or by adjusting the settings in the Sounds & Haptics section of the Settings app.

Another important thing to note is that Do Not Disturb can be scheduled to turn on automatically during certain times, such as when you’re asleep. If you’ve set up a schedule for Do Not Disturb, it’s possible that your missed call notifications are being affected during those specific times.

By understanding how Do Not Disturb and Silent mode impact missed call notifications, you can troubleshoot and resolve any issues related to these features on your iPhone.

Exploring software and iOS updates that can affect missed call notifications

Software and iOS updates play a crucial role in the functionality of your iPhone, including missed call notifications. When your iPhone is not showing missed calls, it could be due to a software glitch or an outdated iOS version.

Software bugs and compatibility issues can arise after an update, causing missed call notifications to malfunction. It is essential to explore the impact of software and iOS updates on missed call notifications as a potential reason for the issue.

To address this problem, begin by checking if your iPhone is running the latest iOS version. Go to the Settings app, select General, and then choose Software Update. If an update is available, download and install it.

It is also important to keep your installed apps up to date. Developers frequently release updates in response to software and iOS changes, which can resolve compatibility issues affecting missed call notifications.

If updating your device and apps doesn’t resolve the problem, consider contacting Apple support for further assistance. They can provide guidance on identifying any specific software or iOS update-related issues and help you resolve them accordingly.

Resolving missed call notification problems caused by third-party apps

This subheading discusses how certain third-party apps can interfere with missed call notifications on the iPhone. Many users install various apps on their iPhones, and sometimes these apps can conflict with the phone’s native notification system, causing missed call notifications to not appear properly.

When a third-party app has notification issues, it can prevent missed call alerts from being displayed on the lock screen, notification center, or even the home screen. It can be frustrating for users who rely on these notifications to stay up to date with their calls.

To resolve this problem, the first step is to identify the app causing the issue. Users should go through their installed apps and disable notifications for each app one-by-one, checking if the missed call notifications reappear after disabling each app. Once the problematic app is identified, users can choose to uninstall it or contact the app developer for assistance.

It’s worth noting that updating the third-party apps to their latest versions can also fix compatibility issues that may be causing missed call notification problems. Additionally, resetting the iPhone’s settings or performing a factory reset may help if the issue persists.

7. Contacting Apple support for further assistance with missed call notifications on iPhone

If you have exhausted all troubleshooting options and are still experiencing issues with missed call notifications not appearing on your iPhone, it may be time to seek help from Apple support. Apple’s support team consists of knowledgeable technicians who can provide further assistance and guidance tailored to your specific situation.

To contact Apple support, you have several options. The first and most convenient method is to visit the Apple Support website and initiate a chat session with a support representative. This allows you to explain your issue in detail and receive real-time assistance.

Alternatively, you can schedule a callback from Apple support, where a representative will call you at a designated time to discuss and troubleshoot the missed call notification problem. This option is suitable for those who prefer a more direct and phone-based conversation.

For those who prefer in-person assistance, you can also visit an Apple Store and speak directly with an Apple Genius. They will be able to diagnose and address the issue with your missed call notifications, and if necessary, provide further solutions or escalate the problem to Apple’s engineering team.

Remember, contacting Apple support is particularly beneficial if you suspect the issue may be hardware-related, as they can offer insights and solutions specific to your device.


1. Why is my iPhone not showing missed calls?

There could be several reasons why your iPhone is not displaying missed calls. One common reason is that you may have accidentally enabled the “Do Not Disturb” feature, which silences all calls and notifications. Another possibility is that you have enabled the “Silent Mode” or “Airplane Mode” on your device, which also prevents call notifications. Additionally, make sure that your iPhone’s software is up to date, as outdated software can sometimes cause issues with call notifications.

2. How can I check if the “Do Not Disturb” feature is enabled?

To check if the “Do Not Disturb” feature is enabled on your iPhone, swipe up from the bottom of your screen to open the Control Center. Look for the crescent moon icon, which indicates that “Do Not Disturb” is turned on. If the icon is highlighted or the moon is filled in, tap on the icon to disable the feature.

3. What should I do if my iPhone is in “Silent Mode” or “Airplane Mode”?

If your iPhone is in “Silent Mode,” located on the side of your device, switch off the toggle to disable it. If your iPhone is in “Airplane Mode,” which can be found in the Control Center, tap on the airplane icon to turn off the mode. Once you disable these modes, your missed call notifications should appear as usual.

4. Why is it important to keep my iPhone’s software up to date?

Keeping your iPhone’s software up to date is essential as it ensures that you have the latest bug fixes, security improvements, and performance enhancements. Outdated software can cause various issues, including problems with missed call notifications. To check for software updates, go to the “Settings” app, select “General,” and tap on “Software Update.” If there is an update available, follow the prompts to install it on your device.


In conclusion, it is crucial to understand the issue of missed calls not showing up on iPhones. While there can be various reasons behind this problem, such as software glitches, settings configuration, or network issues, troubleshooting techniques can help identify and resolve the issue. By following the provided solutions and checking for any potential hardware or software faults, users can ensure that their iPhones display missed calls accurately, allowing them to effectively manage their communication and avoid any potential disruptions.

Leave a Comment